The purpose of use of credit card information that we collect and the recipient of credit card information are as follows.
Whether or not you provide us with your personal information is at your discretion. However, please accept in advance that if you do not provide us with personal information required for us to provide the service you wish to use, we may not be able to provide the service to you in an appropriate state.
Upon receiving your inquiry, application, etc., we may record the phone conversation in order to gain an accurate understanding of the specifics and improve our services for the future.
If your call gets unintentionally disconnected, we will call you back at the phone number you dialed or the number you provided during the phone guidance. However, if your phone number is set to be withheld and you do not enter your phone number during the phone guidance, we will not be able to call you back. If you would like us to call you back, please do not withhold your phone number or enter your phone number according to the phone guidance.
We will collect, record, analyze and utilize conversations between you and an in-App Chatbot to more effectively analyze inquiries and conversation content so as to improve the quality of Chatbot responses.
We will use your personal information acquired when you make a reservation to visit our shop for a purpose related to the reservation. To respond appropriately when you visit our store, we match and analyze your personal information obtained when you make the reservation with your personal information and information relating to your use of services we already manage and your personal information and information relating to your use of Rakuten Group's services obtained and managed by Rakuten Group comprised of Rakuten Group, Inc. and its subsidiaries and affiliates.
Revised: April 6, 2023