Applications Close on April 7 for Rakuten Mobile One-Year Free Campaign

Tokyo, March 1, 2021 – Rakuten Mobile, Inc. today announced that applications for the Rakuten UN-LIMIT campaign initially launched in April 2020 offering subscribers their first full year of service free of monthly fees^*1 will close on April 7, 2021. Since the announcement of the new Rakuten UN-LIMIT VI service plan, the number of applications for Rakuten UN-LIMIT have grown considerably, and as the number is expected to surpass 3 million soon, the company has decided to close the campaign for new applications on April 7, 2021.

Customers can apply for Rakuten UN-LIMIT through the Rakuten Mobile website or at Rakuten Mobile shops around the country until April 7. For in-store applications, customers are asked to book an appointment ahead of their visit^*2. Customers who have booked an appointment in advance will be given priority and can visit the store at a time convenient to them.

Applications for the campaign will be accepted online on the Rakuten Mobile website until 11:59 p.m. on April 7 and until the closing time of each store on April 7 for in-store applications.

The Rakuten UN-LIMIT VI service plan is an enhanced version of the Rakuten UN-LIMIT V plan with a simple fee structure that flexibly adjusts in line with customer data use. The new service plan caters to the diverse needs of customers, from light users who consume very little data, to heavy users who don’t want to have to worry about their monthly data use. As with the previous plan, subscribers can use both 4G and 5G services^*3, in addition to free domestic calls when using the Rakuten Link communication app^*4.

With the new Rakuten UN-LIMIT VI service plan, the monthly rate will be determined by the amount of data used each month. When total monthly data usage is 1GB or less, the fee will be zero yen for a customer’s first line. If the total monthly data usage is between 1GB and 3GB, the fee will be 980 yen, and for total monthly data usage between 3GB and 20GB, the fee will be 1,980 yen for a customer’s first line. Customers whose data usage exceeds 20GB can use unlimited data^*5 for 2,980 yen per month. For customers with a second line, total monthly data usage of 3GB or less will be charged at 980 yen.

Current Rakuten UN-LIMIT V customers will be automatically upgraded to Rakuten UN-LIMIT VI on April 1, 2021. New applications made through the Rakuten Mobile official website or in Rakuten Mobile shops from April 1, 2021, and onwards will be for the Rakuten UN-LIMIT VI price plan.

*1 One line per customer. One application only. Separate charges apply for product purchases, option fees, calls and others. Applications for the campaign will close on April 7, 2021.

*2 The operating hours for certain Rakuten Mobile shops in commercial facilities and electronics stores varies. Please check the following site for further information: https://network.mobile.rakuten.co.jp/shop/ (Japanese only)

*3 4G service can be used in the Rakuten network area, the domestic roaming partner network areas and the overseas roaming partner network areas. 5G service is available in certain areas only. A 5G-compatible device is required to use the 5G service.

*4 Excludes certain numbers. When not using the Rakuten Link app, domestic calls will be charged at 20 yen/30 seconds.

*5 Unlimited high-speed data when connected to Rakuten base stations. To provide a fair service, restrictions on transmission speed may be implemented. Please check the coverage areas. In domestic roaming areas, after using the allocated 5GB, unlimited data is available at speeds of 1Mbps. Transmission speed is best effort (the maximum speed of the standard). Actual transmission speeds may vary depending on the network environment.

* All prices in this press release exclude tax unless explicitly stated otherwise.

* The company names, product and service names in this press release are the trademarks or registered trademarks of their respective owners.