Rakuten Mobile and Wolt Japan Forge Business Alliance to Drive AI and Digital Transformation in the Food Service Industry

Tokyo, July 31, 2025 – Rakuten Mobile, Inc. and Wolt Japan K.K. today announced that the two companies have signed a basic agreement that forges a new business alliance to accelerate the adoption of AI and digital transformation across Japan's food service industry.

As part of the alliance, both companies will leverage their respective business-to-business service assets to address critical operational challenges faced by restaurants, significantly enhancing service quality and elevating overall customer experiences.

Rakuten Mobile will deploy its cutting-edge AI and digital transformation expertise, coupled with advanced data analytics capabilities, directly to Wolt's extensive network of merchant partners. This will accelerate the development and deployment of a dedicated AI and digital transformation platform, specifically designed to empower the food service industry.

Kazuhiro Suzuki, Co-CEO of Rakuten Mobile, commented, “At Rakuten Mobile, we are dedicated to driving business transformation through our cutting-edge AI, digital transformation and communication solutions. This alliance with Wolt Japan represents a significant step in our commitment to the food service industry. By combining our strengths, we will accelerate the delivery of tailored solutions that streamline operations, enhance customer engagement and ultimately contribute to the digital advancement of the entire industry.”

Natalia Khizanishvili, General Manager of Wolt Japan K.K., commented, “Wolt's core mission is to empower local businesses and revitalize regional economies. Our collaboration with Rakuten Mobile will enable us to provide our merchant partners with unparalleled tools for operational efficiency and expanded revenue opportunities. Together, we are poised to drive digital transformation for our valued community of restaurants.”

Looking ahead, Rakuten Mobile and Wolt Japan are committed to continuously strengthening their initiatives to drive AI and digital transformation adoption in the restaurant industry, fostering sustainable growth for businesses across Japan.

*Product names and service names published in this press release are generally trademarks or registered trademarks of their respective companies. Trademarks such as TM and ® may be omitted when trademarks are listed in this press release.

About Wolt
Wolt is a Helsinki-based technology company with a mission to bring joy, simplicity and earnings to the neighborhoods of the world. Wolt develops a local commerce platform that connects people looking to order food, groceries, and other goods with people interested in selling and delivering them. Wolt was founded in 2014 and joined forces with DoorDash (NASDAQ: DASH) in 2022. Together, we operate in more than 30 countries today.