Rakuten Mobile Launches Mobile Service for Business Customers

- “Rakuten Mobile Business Plan” offers three plans to suit monthly data usage needs - Includes unlimited calls in Japan and international calls options

 March 1, 2023, Tokyo, Japan – Rakuten Mobile, Inc. announced the “Rakuten Mobile Business Plan”, a mobile phone carrier service for business customers. To suit all business customer needs, the new service offers different price plans based on monthly data usage and includes unlimited calls in Japan and options for international calls.

The 4G/5G service is available with a choice of three price plans based on monthly data usage (voice calls + data) *1, *2. The three plans are: 1,980 yen (2,178 yen including tax) for monthly data up to 3GB, 2,380 yen (2,618 yen including tax) for up to 5GB and 2,780 yen (3,058 yen including tax) for up to 30GB*3, *4. While away on business, users can also use monthly data overseas of 1GB, 1.5GB or 2GB for each of the three plans*5.

Rakuten Mobile Business Plan customers will also be able to use the Rakuten Link Office app, the business version of the Rakuten Link communication app provided to individual Rakuten Mobile customers*6. This app enables unlimited free domestic calls to fixed lines and free SMS, as well as free SMS and calls to Japan from overseas locations*7, *8.

Rakuten Mobile also offers my Rakuten Mobile Office, a dedicated subscriber website for managing  business subscriptions, including convenient features all in one place, from downloading bills to checking on voice calls and data usage, changing contract plans and adding new options.

Rakuten Mobile fully launched its mobile phone carrier service in April 2020 with the aim of democratizing the mobile industry. The company created the world’s first*9 end-to-end fully virtualized mobile network, dramatically cutting network costs and providing a simple and inexpensive price plan.

Now, with the launch of the Rakuten Mobile Business Plan, Rakuten Mobile is offering simple-to-use plans for businesses too – suiting a range of business needs in Japan and overseas. With a limited release in July 2022 ahead of full launch, this service is already in use by around 400 businesses*10 across a wide range of industries, allowing them to reduce their mobile phone costs and select plans to suit their usage profile.

■Customer feedback
Tokyu Corporation
 “We saw Rakuten Mobile taking on some bold new challenges with its consumer services and with expectations of more great things, some of our departments signed up for the Rakuten Mobile Business Plan. We were able to choose the amount of data we needed for our plan and we now have free calls using the app. On top of that, it is great to be able to use 5G services with no extra charge. Another reason for our decision was that we can get everything done on my Rakuten Mobile Office, from checking on usage to adding extra lines and downloading bills.”

 Yamazaki Baking Co., Ltd.
 “We installed Rakuten Mobilein our plant worker dormitory. We were really attracted by this inexpensive plan offering a large volume of data, so once we confirmed the strength of the signal, we decided to sign up. Since then, we have been using the service without any issues, including data speeds, and our staff could not be happier.” 

Rakuten Mobile will continue to strive to enhance our services so that we can assist our business customers in a wide variety of situations.

■Overview of the Rakuten Mobile Business Plan
・Service name: Rakuten Mobile Business Plan
・Date of full launch of service: Monday, January 30, 2023
・Available to: Business entities in Japan
・Service area:
Please check the following webpage for Rakuten Mobile service areas: 

■Plan pricing
Three plans (voice calling + data) are offered depending on monthly data volume for 1,980 yen (2,178 yen including tax), 2,380 yen (2,618 yen including tax) and 2,780 yen (3,058 yen including tax).
Please check the following webpage for details: 

Compatible devices
This service can be used with devices compatible with the Rakuten network. Please check the following webpage for details:
・Rakuten Mobile-compatible devices:
https://network.mobile.rakuten.co.jp/product/certified-products/ (Japanese only)

■How to apply
Applications can be made after Monday January 30 at 9am by contacting the Rakuten Mobile Business Communication Center, on the Rakuten Mobile website or at Rakuten Mobile Shops.

Rakuten Mobile Business Communication Center
0800-805-1100 (Business hours are 9:00 a.m. to 5:00 p.m.)
Application page:  https://business.mobile.rakuten.co.jp/estimate-application/inquiry/ (Japanese only)

*1 Communication speeds may be controlled for fair service provision. To use 5G, a compatible device must be used within the coverage area. For further details, please check the coverage areas and compatible devices.
*2 If the line is not used for a certain period of time, it may be suspended or terminated.
*3 Device payments, administrative service fees, option pricing, voice call charges, universal service fee and telecommunications relay service, etc. are charged separately.
*4 When outside of Rakuten service areas, partner service data is consumed. For each plan, the domestic partner service data volumes are as follows:
・Voice calling + data 3GB contract: domestic partner service data volume 1GB
・Voice calling + data 5GB contract: domestic partner service data volume 2GB
・Voice calling + data 30GB contract: domestic partner service data volume 5GB
*5 Additional data can be added at 600 yen (660 yen including tax) for domestic data per 1GB, or 500 yen (no tax) for international data per 1GB. After exceeding the limit for each plan, data is unlimited at a maximum speed of 200kbps for domestic data or 128kbps for international data.
*6 Check this link for the features available with Rakuten Link Office: 
https://business.mobile.rakuten.co.jp/support/link/other/faq-001-001-00008/ (Japanese only)
*7 Some numbers are not covered. Calls are 20 yen (22 yen including tax) for 30 seconds when not using the Rakuten Link Office app. Check here for further details: 
https://business.mobile.rakuten.co.jp/support/link/voice/faq-001-005-00008/ (Japanese only)
*8 Check here for details about voice calling and SMS when using Rakuten Link Office: 
https://business.mobile.rakuten.co.jp/support/link/voice/faq-001-005-00034/ (Japanese only)
https://business.mobile.rakuten.co.jp/support/link/voice/faq-001-005-00036/ (Japanese only)
*9 For a large scale commercial mobile network (as of October 1, 2019). Research: Stella Associa
*10 As of January 2023.

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※ The company trademarks mentioned in this press release may be shortened to “™” or “®”.
※ All links above available in Japanese language only unless otherwise specified.



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